Chart House Waikiki
1765 Ala Moana Blvd, Honolulu, HI 96815, USAAbout Chart House Waikiki
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1765 Ala Moana Blvd, Honolulu, HI 96815, USAInterested In Having Your Listing On This Site?
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Chart House offers a great mix of good food, lively atmosphere, and a prime location. Their happy hour is a standout, featuring tasty pupus and well-made drinks at reasonable prices. It’s a spot that locals seem to enjoy. One of the highlights of my visit was the fresh oysters on the half shell—perfectly chilled and briny, they were a definite must-try. Live music starts at 6 PM, adding to the relaxed, island-style vibe. While there was some construction nearby, it didn’t take away from the fun experience. If you’re looking for a casual yet lively place to enjoy fresh seafood, great drinks, and a bit of local flavor, Chart House is definitely worth a visit.
Disappointing Experience Due to Poor Service We visited this seafood restaurant with high expectations, but unfortunately, our experience was marred by poor service. The food was initially tasty, but many dishes left an unpleasant aftertaste. Our server, a young woman, seemed uninformed about the menu items and was unwilling to guide us through the options. As newcomers to the restaurant, we didn't know the names of many dishes and asked her for clarification, but she responded curtly, simply stating "it's fish" or "it's fish with...". When we asked about drinks, she was equally unhelpful. We ordered a variety of seafood dishes, including fish, shrimp, oysters, and a glass of wine. However, our server failed to inform us that the wine was red, which didn't pair well with our seafood choices. When we asked her to recommend a good drink from the menu, she couldn't suggest a single option. Furthermore, the oysters seemed stale, as they lacked the usual liquid inside the shell. When we asked our server about this, she was unable to provide an explanation. In contrast, the other servers who assisted us at our table, as well as the busboy, were attentive and helpful. However, our initial server's poor attitude and incompetence ruined our overall experience. She didn't smile once during our meal, and her behavior ensured that we won't be returning to this restaurant. We spend over $300. Improvement suggestions: - Train servers to be knowledgeable about menu items and drinks. - Encourage servers to be friendly, attentive, and helpful. Until these issues are addressed, I would caution others to think twice before visiting this restaurant.
So I have mixed feelings about this place. First off it has a great view but only before sundown or for sunset. Can't really see much from the marina at night. The service lacked a bit, they took a while to serve us and not that many people serving. The drinks were ok we ordered a chi chi and lava flow, lava flow was good can't even taste the alcohol. The calamari delicious. The Steak was very tasty and asparagus too but mashed potatoes were too sweet for my taste. My husband ordered a covered or stuffed fish but he was not a fan of it at all, did say the oysters were quite delicious tho. All and all I felt the place was a little over priced but food was ok.
This restaurant is across the street from a marina. We had 6:45 PM reservations and were seated at a table that should have had nice views of the marina but the view was blocked by a scaffold and a mesh screen from construction. I wanted to ask to change tables but my family didn’t want to take a chance have to wait for seating. As far as the service our waiter was very nice and answered any questions we had. We ordered the calamari, crab stuffed mushrooms, New England clam chowder and French onion soup to start. Everything was delicious. For our main courses we ordered the 14 oz prime rib steak, shrimp and scallop scampi and crab stuffed shrimp. The portions were big and very delicious. It was a little pricey but we splurged on our last night in Hawaii
We had just flown in and wanted a light supper. I ordered the Chopped salad. No mention of dressings were offered. When the salad came out, it had a small cup of what looked like Italian dressing on the side. I should have dipped my fork in to taste but didn’t. I poured it over the entire salad. First bite was horrendous. It was incredibly hot and tasted like wasabi or horseradish. I asked the waiter what the dressing was and he said ‘hot Chinese mustard’. Absolutely no mention of this on the menu or by the waiter. Made the salad completely inedible. Maybe this is how Hawaiians eat and I am just a tourist, but paying for a meal I couldn’t eat was a rude welcome to this beautiful state.