Seriously not worth the hype & wait!! This restaurant came well recommended in many social media platforms and reviews and SO….we went & were very excited but was very disappointed.
Restaurant is mostly open air & most shaded areas were full that day. Despite telling my host that we would like a more shaded seating area away from the sun, he left us at a seat sun tanning under the sun when there were still some sheltered seats inside the building. We had to move ourselves to find a better shaded seat.
We tried the Lobster & Crab Stuffed Grilled Cheese that everybody was raving about & I don’t understand why it has such good reviews. The bread was good, creamy sauce was okay but where is the lobster & crab? I can barely see or taste it! Fish & Chips was fresh but the batter was so poorly made, they were thick and soft. Chips were okay but we were not there for the chips. Lastly, we had the Crispy Coconut Shrimp which was nothing to shout about. Shrimp was fresh but small & it doesn't have the fragrant coconut crispy batter that I have tasted in other places & it was over-powered by the sweet Thai chili & mango salsa. Overall, Down the Hatch didn’t deliver & I will gladly bring my money elsewhere with better service & food anytime. Don't waste your time!
Anastasia Bekris
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December 04, 2022
Amazing food in a chill, casual atmosphere. Come at Happy Hour and dinner for live music. Order at the counter and the wait staff will bring your food to you. The sign on the stairs to enter the restaurant lets you know how long the wait will be for a table. All dishes have fun presentation- This is a great spot to hit for happy hour! The POG Foam Mai Tai, Lava Lava Shrimp, and the Lobster & Crab Mac & Cheese were the best!
Parking note: Park on the street for free if you can, or in a side parking lot (for a fee)
Jauqulyn Sonnier
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June 14, 2023
Our group had lunch at Down the Hatch - Maui one afternoon after doing a submarine tour in the area. We saw an order of the Lobster & Crab Stuffed Grilled Cheese going to anther table and knew we had to try it.. and we're so glad we did! It was so very tasty! We also ordered the shrimp tacos, calamari, loaded fries and bacon brussel sprouts.. everything was delicious! Even though it was a hot afternoon, we found a table in the shade overlooking the koi fish pond.. and had the best time!
Brandon Evans
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February 16, 2023
Times Visited: 1
I came for the fish tacos and they did not disappoint! Crispy, with some really excellent 'melt in your mouth' fish, topped with a bunch of awesome ingredients made for really delightful fish tacos. Probably the best I've ever had! Though there is a part of me that thinks the ingredient ratio is a bit off... Tacos kept leaking ingredients when I would take a bite. But overall, excellent.
I am mildly disappointed with the chips and salsa... Chips aren't much to write home about, they're quite hard and while they might be made fresh, they definitely weren't hot when they came to me so that magic is kind of lost. The salsa is also not much to write home about, and desperately needs a change to make the flavor a bit more BOLD. It's such a weak flavor it's hard to notice what it's even made of. But I'm glad it's included with the meal, and would rather have free weak chips and salsa rather than no free side.
The Coconut Crystal Shrimp appetizer though? Heavenly PERFECTION. They could not have made a more perfect dish. Sweet, sour, fresh, fruity, tangy, crunchy... Excellent. No notes on that!
The staff were helpful, and I liked how hands off the experience was, just ordering from the front (and thank goodness, you can get your own unlimited soda refills), and while the atmosphere was maybe a notch or two too loud, I like how it was a local musician and I'm overall happy with the experience.
Stephanie Schmidt
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November 12, 2022
Visited for happy hour for the first time. You place your order at the counter and then find your own table. If you'd like more drinks you order from the bar. Most of the tables were dirty as they had not been wiped off between customers. We had to ask the server to wipe down our table but it was still sticky. Despite lacking a bit in service and cleanliness, we were very impressed with the dishes we ordered! We ordered the coconut shrimp which was served with a fresh mango salsa, the lava lava shrimp, and the lobster and crab grilled cheese. They were all delicious and would order all again!
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Seriously not worth the hype & wait!! This restaurant came well recommended in many social media platforms and reviews and SO….we went & were very excited but was very disappointed. Restaurant is mostly open air & most shaded areas were full that day. Despite telling my host that we would like a more shaded seating area away from the sun, he left us at a seat sun tanning under the sun when there were still some sheltered seats inside the building. We had to move ourselves to find a better shaded seat. We tried the Lobster & Crab Stuffed Grilled Cheese that everybody was raving about & I don’t understand why it has such good reviews. The bread was good, creamy sauce was okay but where is the lobster & crab? I can barely see or taste it! Fish & Chips was fresh but the batter was so poorly made, they were thick and soft. Chips were okay but we were not there for the chips. Lastly, we had the Crispy Coconut Shrimp which was nothing to shout about. Shrimp was fresh but small & it doesn't have the fragrant coconut crispy batter that I have tasted in other places & it was over-powered by the sweet Thai chili & mango salsa. Overall, Down the Hatch didn’t deliver & I will gladly bring my money elsewhere with better service & food anytime. Don't waste your time!
Amazing food in a chill, casual atmosphere. Come at Happy Hour and dinner for live music. Order at the counter and the wait staff will bring your food to you. The sign on the stairs to enter the restaurant lets you know how long the wait will be for a table. All dishes have fun presentation- This is a great spot to hit for happy hour! The POG Foam Mai Tai, Lava Lava Shrimp, and the Lobster & Crab Mac & Cheese were the best! Parking note: Park on the street for free if you can, or in a side parking lot (for a fee)
Our group had lunch at Down the Hatch - Maui one afternoon after doing a submarine tour in the area. We saw an order of the Lobster & Crab Stuffed Grilled Cheese going to anther table and knew we had to try it.. and we're so glad we did! It was so very tasty! We also ordered the shrimp tacos, calamari, loaded fries and bacon brussel sprouts.. everything was delicious! Even though it was a hot afternoon, we found a table in the shade overlooking the koi fish pond.. and had the best time!
Times Visited: 1 I came for the fish tacos and they did not disappoint! Crispy, with some really excellent 'melt in your mouth' fish, topped with a bunch of awesome ingredients made for really delightful fish tacos. Probably the best I've ever had! Though there is a part of me that thinks the ingredient ratio is a bit off... Tacos kept leaking ingredients when I would take a bite. But overall, excellent. I am mildly disappointed with the chips and salsa... Chips aren't much to write home about, they're quite hard and while they might be made fresh, they definitely weren't hot when they came to me so that magic is kind of lost. The salsa is also not much to write home about, and desperately needs a change to make the flavor a bit more BOLD. It's such a weak flavor it's hard to notice what it's even made of. But I'm glad it's included with the meal, and would rather have free weak chips and salsa rather than no free side. The Coconut Crystal Shrimp appetizer though? Heavenly PERFECTION. They could not have made a more perfect dish. Sweet, sour, fresh, fruity, tangy, crunchy... Excellent. No notes on that! The staff were helpful, and I liked how hands off the experience was, just ordering from the front (and thank goodness, you can get your own unlimited soda refills), and while the atmosphere was maybe a notch or two too loud, I like how it was a local musician and I'm overall happy with the experience.
Visited for happy hour for the first time. You place your order at the counter and then find your own table. If you'd like more drinks you order from the bar. Most of the tables were dirty as they had not been wiped off between customers. We had to ask the server to wipe down our table but it was still sticky. Despite lacking a bit in service and cleanliness, we were very impressed with the dishes we ordered! We ordered the coconut shrimp which was served with a fresh mango salsa, the lava lava shrimp, and the lobster and crab grilled cheese. They were all delicious and would order all again!