This hotel needs to be totally redone. The carpets were dirty. The coffee maker did not work. The service was so optimal. We did our Christmas vacation in 2024 and I was really really disappointment. The only good thing was the location. Do not book your next vacation here you will be disappointed
Gloria Martinez
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October 01, 2024
Had a single clean bedroom unit with a good size bathroom and a kitchenette ( no oven, but with a fridge and convection microwave and a few dishes provided) and with a balcony. The staff were friendly and helpful. The hotel doesn't provide daily room service so pick up after yourselves. No pool on grounds but you are allowed to use their sister hotels pool. Pay for parking. My only complaint was the AC or lack there of cool air in the room. There was an AC in the room but did not cool off the room especially at night. Outrigger, please, install ceiling fans in the bedrooms. My son's complained about the lack of cool air in their room too. Several reviews state the same complaint, are you listening? You should, other than that it was great
Brad Kruse
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December 02, 2024
Great place with best views for price. Close to everything. Clear view of the fireworks from balcony. Free alkaline water to top up bottles down stairs. I'm disappointed that I wasn't aware of the pool offer but I should of asked.
vinny le
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August 22, 2024
Great location, fantastic views. Nice cozy place for family. Wish service was a bit faster, asked for extra bath towels three times in a day, concierge did not reply until a couple hours later and we were not given towels until after asking profusely.
Sheli Scout
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March 12, 2024
Location, Location, Location! This place is one block from Waikiki! We were in room 76 and had a nice lanai with a good view of the city and the ocean. Serviceable kitchen with dishwasher, but no oven. The beds are AMAZING!!!! Seriously fell in love with the beds. The "2nd bedroom" is only divided from the living room/kitchen area by sliding opaque windows, so we put black plastic bags over the windows to darken up the room. The room's a little worn (spots on ceiling), but overall very clean so not a deal-breaker for us!! Denny's is around the corner and absolutely delicious!!! ABC Stores are nearby, so you can easily grab essentials. We ended up parking at Hale Koa (about a 10 minute walk away) - parking was $180 per month, compared to $39 a day here. Room came with 2 umbrellas and 2 beach chairs. This truly is a great location for a trip, if you want to be in the city and feel safe!!
The staff is kind. Jacques was very friendly and we really appreciated his help. I can highly recommend this place!!
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255 Beach Walk, Honolulu, HI 96815, USA
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This hotel needs to be totally redone. The carpets were dirty. The coffee maker did not work. The service was so optimal. We did our Christmas vacation in 2024 and I was really really disappointment. The only good thing was the location. Do not book your next vacation here you will be disappointed
Had a single clean bedroom unit with a good size bathroom and a kitchenette ( no oven, but with a fridge and convection microwave and a few dishes provided) and with a balcony. The staff were friendly and helpful. The hotel doesn't provide daily room service so pick up after yourselves. No pool on grounds but you are allowed to use their sister hotels pool. Pay for parking. My only complaint was the AC or lack there of cool air in the room. There was an AC in the room but did not cool off the room especially at night. Outrigger, please, install ceiling fans in the bedrooms. My son's complained about the lack of cool air in their room too. Several reviews state the same complaint, are you listening? You should, other than that it was great
Great place with best views for price. Close to everything. Clear view of the fireworks from balcony. Free alkaline water to top up bottles down stairs. I'm disappointed that I wasn't aware of the pool offer but I should of asked.
Great location, fantastic views. Nice cozy place for family. Wish service was a bit faster, asked for extra bath towels three times in a day, concierge did not reply until a couple hours later and we were not given towels until after asking profusely.
Location, Location, Location! This place is one block from Waikiki! We were in room 76 and had a nice lanai with a good view of the city and the ocean. Serviceable kitchen with dishwasher, but no oven. The beds are AMAZING!!!! Seriously fell in love with the beds. The "2nd bedroom" is only divided from the living room/kitchen area by sliding opaque windows, so we put black plastic bags over the windows to darken up the room. The room's a little worn (spots on ceiling), but overall very clean so not a deal-breaker for us!! Denny's is around the corner and absolutely delicious!!! ABC Stores are nearby, so you can easily grab essentials. We ended up parking at Hale Koa (about a 10 minute walk away) - parking was $180 per month, compared to $39 a day here. Room came with 2 umbrellas and 2 beach chairs. This truly is a great location for a trip, if you want to be in the city and feel safe!! The staff is kind. Jacques was very friendly and we really appreciated his help. I can highly recommend this place!!